Shipping policy

We are committed to ensuring a seamless shopping experience for our customers, including transparent and efficient shipping processes. Please review the following shipping policy to understand how we handle orders and deliveries:

Order Processing:

All orders are processed within 1-2 business days after payment confirmation, excluding weekends and holidays.
Orders placed after 12:00 PM (local time) will be processed on the next business day.
Customers will receive a confirmation email with tracking information once the order has been shipped.

Shipping Methods:

We offer several shipping options to accommodate different delivery needs and preferences.
Available shipping methods include standard shipping, expedited shipping, and express shipping.
Shipping rates and estimated delivery times vary based on the shipping method selected and the destination address.

Shipping Costs:

Shipping costs are calculated based on the weight of the package, the shipping method chosen, and the destination address.
Customers will have the opportunity to review shipping costs and select their preferred shipping method during the checkout process.
We may offer free shipping promotions for qualifying orders. Please refer to our website or promotional materials for details and eligibility criteria.

Delivery Timeframes:

Estimated delivery times are provided during the checkout process and are based on the selected shipping method and the destination address.
While we strive to meet delivery deadlines, please note that delivery times are not guaranteed and may be affected by factors beyond our control, such as weather conditions or carrier delays.

Order Tracking:

Customers can track their orders using the tracking information provided in the shipping confirmation email.
If you encounter any issues with tracking your order or have questions about your delivery status, please contact our customer service team for assistance.

Shipping Address:

Customers are responsible for providing accurate and complete shipping information at the time of checkout.
We are not liable for orders shipped to incorrect or incomplete addresses provided by the customer. Please double-check your shipping address before submitting your order.
If your package is returned to sender due to an incorrect address, the customer is responsible for paying a "Reshipping Fee".

Lost or Stolen Packages:

MELYMEDIA is not responsible for lost or stolen packages. Once the package leaves our facility, the delivery is out or our control. The issue would have to be resolved with USPS.

Shipping Restrictions:

Certain products may be subject to shipping restrictions or regulations based on their size, weight, or contents. Please review product descriptions and shipping information carefully before placing your order.

Returns and Exchanges:

For information on returns, exchanges, and our refund policy, please refer to our Returns Policy.

Contact Us:

If you have any questions or concerns regarding our shipping policy or your order, please don't hesitate to contact our customer service team. We are here to assist you and ensure your satisfaction.

MELYMEDIA reserves the right to update or modify this shipping policy at any time without prior notice. Please review this policy periodically for any changes or updates. Thank you for choosing MELYMEDIA!